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Guest users can post articles

Determine if guest users can post articles on the knowledgebase.

Number of days to show unread articles

Number of Most Popular Articles

Determine the number of articles to show under Most Popular Articles on the knowledgebase sidebar.

Number of Most Viewed Articles

Determine the number of articles to show under Most Viewed Articles on the knowledgebase sidebar.

Number of Latest Articles

Determine the number of articles to show under Latest Articles Added on the knowledgebase sidebar.

Publish Comments Automatically

Determine if the comments will be published immediately.

View the knowledgebase

View an article

View a category

Allow to manage the articles

Add an article to the knowledgebase

Allow to manage the categories

Add a category to the knowledgebase

Allow to manage the comments

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Article List

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Determine number of days to show on the dashboard the articles that the user hasn't read yet.

Set an article's status

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Latest Articles

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Popular Articles

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Articles

Knowledge Base Comments



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Knowledge Base articles related to this ticket type


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 By default (when neither + nor - is specified) the word is optional, but the rows that contain it are rated higher.<br>Operators:<br>(+) A leading plus sign indicates that this word must be present in each article that is returned.<br>(-) A leading minus sign indicates that this word must not be present in any of the rows that are returned.<br>(> <) These two operators are used to change a word contribution to the relevance value that is assigned to a row.<br>(*) The asterisk serves as the truncation (or wildcard) operator.<br>(\
