UPDATE help SET detail='[<font class=bodyhighlight>CLIENTNAME</font>] <br>[<font class=bodyhighlight>FIRSTNAME</font>] <br>[<font class=bodyhighlight>CLIENTEMAIL</font>] <br>[<font class=bodyhighlight>TICKETURL</font>] <br>[<font class=bodyhighlight>TICKETNUMBER</font>]<br>[<font class=bodyhighlight>TICKETSUBJECT</font>]<br>[<font class=bodyhighlight>DESCRIPTION</font>]<br>[<font class=bodyhighlight>CLIENTAPPLICATIONURL</font>] URL to ClientExec.<BR>[<font class=bodyhighlight>COMPANYNAME</font>] <br>[<font class=bodyhighlight>COMPANYADDRESS</font>] <br>[<font class=bodyhighlight>CUSTOMPROFILE_xxxx</font>]<br>where xxx is a profile custom field name' WHERE title='Ticket Template Tags';

INSERT INTO `promotion` VALUES(NULL, 'This product group is used for all SSL related services sold through our website. This group cannot be deleted or have its type changed, any SSL certificates sold will be tied to a SSL product that is part of this group.', 0, 'SSL Certificates', 2, 0, 98);