<!--
****************************************************************************  
*  Description: Layout for tickets content                                 *
*  Created: 05/22/2006                                                     *
****************************************************************************
-->
<script type="text/javascript" src="javascript/modules/support.js?version={VERSION}"></script>
<div id="kb" class="block">

<div class="block_title">
<h3><b><a href="#">[l]Support Center[/l]</a> &raquo; <a href="#">[l]Client Ticket[/l]</a></b></h3>
</div>
    
<ul>
<li>
    <h1>[l]Ticket Status[/l]</h1>
    <p class="kb st" style="background: url(templates/{TEMPLATE}/images/public/icon_submit_ticket.jpg) no-repeat  0 8px;">[l]Below is the ticket status and history for the selected ticket.[/l]</p>
</li>
<li></li>
</ul>


<div style="padding-left: 15px;">
    <table width="100%" cellpadding="0" cellspacing="0" border="0">
      <tr>
        <td width="80" class="label">[l]Ticket[/l]:</td>
        <td style="padding-left:5px;">&nbsp;{TICKET_ID}</td>
        <td width="90" class="label">[l]Subject[/l]:</td>
        <td style="padding-left:5px;" width="160">&nbsp;{TICKET_SUBJECT_LINK}</td>
      </tr>
      <tr>
        <td width="80" class="label">[l]Status[/l]:</td>
        <td align="left" style="padding-left:5px;">&nbsp;{TICKET_STATUS_LINK}
        <!-- BEGIN DYNAMIC BLOCK: ticket_reopen -->
        &nbsp;&nbsp; [ {TICKET_REOPEN} ]
        <!-- END DYNAMIC BLOCK: ticket_reopen -->
        </td>
        <td width="90" class="label">[l]Ticket Type[/l]:</td>
        <td width="160" style="padding-left:5px;">&nbsp;{TICKET_TYPE_LINK}</td>
      </tr>
      <tr>
        <td width="80" class="label">[l]Opened By[/l]:</td>
        <td style="padding-left:5px;">&nbsp;{TICKET_OWNERLINK}</td>
        <td width="90" class="label">[l]Assigned To[/l]:</td>
        <td style="padding-left:5px;" width="160">&nbsp;{TICKET_ASSIGNEE_LINK}</td>
      </tr>
      <tr>
        <td width="80" class="label">[l]Created[/l]:</td>
        <td style="padding-left:5px;">&nbsp;{TICKET_DATESUBMITTED}</td>
        <td width="90" class="label">[l]Total Elapsed[/l]:</td>
        <td width="160" style="padding-left:5px;">&nbsp;{TICKET_TIMEELAPSED}</td>
      </tr>
      <tr>
        <td width="80" class="label">[l]Package[/l]:</td>
        <td style="padding-left:5px;">&nbsp;{TICKET_DOMAIN_LINK}</td>
        <td width="90" class="label">[l]Plan Name[/l]:</td>
        <td width="160" style="padding-left:5px;">&nbsp;{TICKET_PACKAGENAME}</td>
      </tr>
      <tr>
        <td width="80" class="label">[l]Priority[/l]:</td>
        <td colspan="3" style="padding-left:5px;">&nbsp;{TICKET_PRIORITY_LINK}</td>
        
      </tr>

    <!-- BEGIN DYNAMIC BLOCK: ticketRate -->
    
      <tr>
        <td width="80" class="label">[l]Customer Rating[/l]:</td>
        <td colspan="3" style="padding-left:5px;">&nbsp;{TICKET_RATE}</td>
      </tr>
    <!-- END DYNAMIC BLOCK: ticketRate -->
    <!-- BEGIN DYNAMIC BLOCK: ticket_attachment -->
      <tr>
        <td width="80" class="label">[l]Attachment[/l]:</td>
        <td colspan="3" style="padding-left:5px;">&nbsp;{ATTACHMENT_URL}
        <!-- BEGIN DYNAMIC BLOCK: ticket_attachment_remove -->
        &nbsp;&nbsp;[&nbsp{ATTACHMENT_REMOVEURL}&nbsp;]&nbsp;
        <!-- END DYNAMIC BLOCK: ticket_attachment_remove -->
        - {ATTACHMENT_ADDEDBY}
        </td>
      </tr>
    <!-- END DYNAMIC BLOCK: ticket_attachment -->

    </table>
</div>

<br/>

<div class="nav_1">
    <ul>
        <!-- BEGIN DYNAMIC BLOCK: tickettab -->
        <li class="{TICKETTAB_CLASS}" id='{TICKETTAB_ID}_tab' name="tickettab">
            <a href="#" onclick="cSelectTab('{TICKETTAB_FUSE}','{TICKETTABVIEW}','{TICKETTAB_ID}','tickettab','activetickettab','selectedId={TICKETID}&amp;from=ViewTicketDetails&amp;customerId={TICKET_OWNER_ID}{EXTRA_ARGS}');return false;"><span>{TICKETTAB_NAME}</span></a>
        </li>
        <!-- END DYNAMIC BLOCK: tickettab -->
    </ul>
</div>


<ul>
    <li>
        <div id="activetickettab"></div>
        <script type="text/javascript">
            cSelectTab('support','TicketTab_Messages','tickettab_messages','tickettab','activetickettab','selectedId={TICKETID}{EXTRA_ARGS}');
        </script>

        <div id="initialtickettab">
            {TICKETTAB_INITIAL}
        </div>
    </li>
</ul>

</div>