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Upgrading ClientExec 
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READ the CHANGELOG.txt file

1) First step in any upgrade is to backup your database.  You can do so using an application like phpmyadmin which is commonly found with your hosting control panel utilities.  
NOTE: We can not stress this step enough. We can not help you easily with any issues to your data unless you have a backup before any upgrade.
2) Unzip the contents of your compressed ClientExec file.
3) FTP to your server, which contains the domain of your ClientExec installation.
NOTE: If you are using an incremental upgrade please skip to step 5.
4) Remove all of your files except for:
   config.php 
   license.php - If upgrading from 2.2.x you do not need to keep your license file
   uploads - Do not remove this folder if you have files in your files manager or attached to support tickets.
5) Upload all the content files from the ClientExec zip file in binary mode. Ensure that you do not overwrite config.php or license.php
6) Visit http://yourceurl/install.php and click on Upgrade.  Follow the steps until completion.

Upgrading Notes:
-If you see the install option available when you run the install.php script then you need to check your config.php and ensure that you didn't overwrite by mistake.
-If you are upgrading from beta 2.2.x then you do not need to keep your license.php file prior to running the upgrade.
-After you have upgraded your version of CE you can now delete your license.php file.
-After you have upgraded your version of CE make sure you remove your install.php file.
-If after upgrading you find that you have unauthorized version installed message do not stress, just follow the instructions below on obtaining a new license.
-After each upgrade go to admin->plugins->3rd party invoices to ensure all plugins are synched properly
-Ensure that the uploads/support and uploads/files directory are writable if you intend on allowing attachments to support tickets or using the files module.

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Initial Installation
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1) Unzip the contents of your compressed ClientExec file
2) FTP to your server and upload all the content files from the ClientExec zip file in binary mode. 
3) Visit http://yourceurl/install.php and click on Install.  Follow the steps until completion.
4) Obtain a license and and paste in the appropriate location.  Instructions for obtaining a license are listed below.
5) Delete install.php and enjoy.

Fresh Installation Notes:
- After you have installed CE make sure you remove your install.php file.
- Ensure that the uploads/support and uploads/files directory are writable if you intend on allowing attachments to support tickets or using the files module.

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Obtaining a license
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You will no longer require to have a license file in your root directory to run CE.  
You can obtain a new license key by going to http://www.clientexec.com/getlicense and enter your license username. 
Your license username can be found in your welcome email.

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Obtaining Support
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You can submit support tickets at http://www.clientexec.com/members
If you want to access our member support area please submit a request via support ticket with your forum username and we will upgrade your forum account

If you received this file from your reseller then you need to first ask them for support.  If they do not provide support we recommend visiting ce-talk.com for unofficial assistance.  You can also obtain a support only plan from ClientExec directly.  This entitles you to both support tickets and access to member's only support center.


