<img src=images/sub_dot.gif> <font class=largeheader>[l]Log for Ticket[/l]: {TICKET_ID}</font>
<!-- BEGIN DYNAMIC BLOCK: ticketlog -->
<div id="div_log_{LOG_ID}">
<input type="hidden" id="log_id" value="{LOG_ID}" />
<table width=100% border=0 cellpadding=2 cellspacing=1><tr><td>
  <tr class=inner>
    <td width=135 align=left class=formLabel nowrap>
      <font class='{LOG_LABELCOLOR}'>&nbsp;{LOG_OWNER}</font>
    </td>
    <td class=LeftPadding>
      <table border="0" cellpadding="0" cellspacing="0" width="100%">
        <tr>
          <td class=LeftPadding>[l]Submitted[/l]: {LOG_SUBMITTIME}</td>
          <!-- BEGIN DYNAMIC BLOCK: log_action -->
          <td class="{LOG_ACTIONSTYLE}"><div align="right">{LOG_ACTIONTEXT}&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</div></td>
          <!-- END DYNAMIC BLOCK: log_action -->
          <!-- BEGIN DYNAMIC BLOCK: log_edit -->
          <td><div id="editLinks_log_{LOG_ID}" align="right"><a class='liveupdate' href="javascript:ShowEditBox('log_{LOG_ID}','5','5015','log');">[l]Edit[/l]</a>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<a class='liveupdate' href="javascript:DeleteLog('log_{LOG_ID}','5','5016');">[l]Delete[/l]</a>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</div></td>
          <!-- END DYNAMIC BLOCK: log_edit -->
        </tr>
      </table>
    </td>
  </tr>
  <tr class=formField>
    <td class=LeftPadding valign=top width=135 align=left>{LOG_TIMEBETWEENPOSTS}</td>
    <td class=LeftPadding id="log_{LOG_ID}">{LOG_MESSAGE}<br><br></td>
  </tr>
  <tr class=formLabel>
    <td align=center></td>
    <td align=right></td>
  </tr>
</table>
</div>
<!-- END DYNAMIC BLOCK: ticketlog -->
<!-- BEGIN DYNAMIC BLOCK: ticketreply -->
<form id="SupportForm" action=index.php method=post enctype="multipart/form-data">
  <input type=hidden name=fuse value="{SUPPORT_FUSE}">
  <input type=hidden name=action value="{ADDLOG_ACTION}">
  <input type=hidden name=troubleticketid value="{TICKET_ID}">
  <input type=hidden name=userid value="{MYUSERID}">
  <br>
  <table width=100% border=0 cellpadding=2 cellspacing=1>
    <tr class=formLabel>
      <td colspan=2></td>
    </tr>
    <tr>
      <td class=formField>
        <textarea class="textbox" name="message" id="message" WRAP="virtual" rows=10 cols=80>{ADMINSIG}</TEXTAREA><br>
        <!-- BEGIN DYNAMIC BLOCK: ticketreply_attach -->
        <b>[l]Attach File[/l]</b><br>
        <input type="file" name="file" id="file">&nbsp;[l]Max file size[/l]: {ADDLOG_FILEUPLOADSIZE} {ADDLOG_FILEUPLOADHELP}
        <!-- END DYNAMIC BLOCK: ticketreply_attach -->
        <!-- BEGIN DYNAMIC BLOCK: ticketreply_cannot_attach -->
        <span style="color:red">[l]Directory 'uploads/support' is not writable[/l]</span>
        <!-- END DYNAMIC BLOCK: ticketreply_cannot_attach -->
        <div align=right>
          <input type=submit onclick="if (!itemsFilledOut(this)) return false;" class=button_large value='[l]Submit Entry[/l]' />
        </div>
      </td>
      <td width=100% class=formFieldPaddLeft valign=top>
        <!-- BEGIN DYNAMIC BLOCK: ticketreply_settings_admin -->
        [l]Set ticket status to[/l]:<br>
        <select name=ticketstatus>
          <option value=3 Selected>[l]Waiting on customer[/l]</option>
          <option value=1>[l]Open[/l]</option>
          <option value=-1>[l]Closed[/l]</option>
        </select>
        <br>[l]Notify User[/l]:<br>
        <select name=notify>
          <option value=0>[l]No[/l]</option>
          <option value=1 SELECTED>[l]Yes[/l]</option>
        </select>
        <!-- END DYNAMIC BLOCK: ticketreply_settings_admin -->
        <!-- BEGIN DYNAMIC BLOCK: ticketreply_settings_customer -->
        <input type=hidden name=ticketstatus value=2>
        <!-- END DYNAMIC BLOCK: ticketreply_settings_customer -->
      </td>
    </tr>
  </table>
</form>
<!-- END DYNAMIC BLOCK: ticketreply -->
<!-- BEGIN DYNAMIC BLOCK: ticket_assigntome -->
<br>
<font class=warningtext>[l]Note[/l]:</font> [l]You must first assign this ticket before you can respond[/l]
<br>
<form name=assignadmin action=index.php method=post>
  <input type=hidden name=fuse value="{SUPPORT_FUSE}">
  <input type=hidden name=action value="{ACTION_HOME_ASSIGNUSERTOTICKETS}">
  <input type=hidden name=selectedworks value='{TICKET_ID}'>
  <input type=hidden name=ticketID value='{TICKET_ID}'>
  <input type=hidden name=savedaction value='{ACTION_VIEWTICKETDETAILS}'>
  <input type=hidden name=adminid value='{MYUSERID}'>
  <input type=submit class=button_large value='[l]assign to me[/l]'>
</form><br><br>
<!-- END DYNAMIC BLOCK: ticket_assigntome -->
<!-- BEGIN DYNAMIC BLOCK: ticket_list -->
<br><a href=index.php?fuse={SUPPORT_FUSE}&action={ACTION_SUPPORTOVERVIEW}>[l]Click here to return to the ticket overview[/l]</a>
<!-- END DYNAMIC BLOCK: ticket_list -->
